Legal

Terms of Service

Effective date: 1 May 2026  ·  Last updated: 1 May 2026  ·  Version: 1.0
⚠️ Legal notice: These Terms of Service constitute a legally binding agreement between you and Sakthi Robotics & Automations Private Limited. You must be 18 years or older to use Kitero.
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1. Who we are

Kitero is an AI-powered study assistant operated by Sakthi Robotics & Automations Private Limited, a company incorporated in India and based in Chennai, Tamil Nadu. Contact us at legal@kitero.ai. We operate the website at kitero.ai and the Kitero app (collectively the "Service").

2. Who can use Kitero

2.1 Age requirements

Kitero is available to users aged 18 years and above only, in compliance with India's Digital Personal Data Protection Act 2023 (DPDP Act). By creating an account, you confirm that you are at least 18 years old. Kitero is currently available to users in India only.

If we discover a user is under 18, we will immediately suspend and delete their account and all associated data without notice or refund.

2.2 Account registration

You must provide accurate information when creating an account. You are responsible for keeping your password secure and for all activity under your account. Notify us immediately at security@kitero.ai if you suspect unauthorised access.

3. What Kitero is — and is not

Kitero is an AI-powered educational study assistant. It is not:

Always verify important information from Kitero with authoritative sources such as textbooks, teachers, or official educational bodies. Do not rely on Kitero alone for examination preparation.

4. Acceptable use

4.1 You may use Kitero to:

4.2 You must not use Kitero to:

Violation of these rules may result in immediate suspension or termination of your account without refund.

5. Subscription and billing

5.1 Free trial

New users receive a 7-day free trial with full access to all features. A valid payment method is required to start the trial. Your card is saved securely via Stripe but will not be charged during the 7-day period. At the end of the trial, your subscription begins automatically unless you cancel before the trial ends.

5.2 Kite AI subscription

PlanPriceIncluded
Monthly₹399/month500 AI messages/month · All features
Annual₹3,990/year (₹333/month)500 AI messages/month · All features · Save ₹798

Prices are inclusive of applicable taxes. We reserve the right to change pricing with 30 days' notice to existing subscribers.

5.3 Payment and card on file

Payments are processed securely by Stripe. We never store your full card details. Your saved payment method will be charged automatically on each billing cycle. Your card remains on file for the duration of your active subscription. To remove your card, you must first cancel your subscription.

5.4 Cancellation

You may cancel your subscription at any time from Settings → Subscription. Cancellation takes effect at the end of your current billing period. You retain access to all paid features until then.

5.5 Refunds

If you cancel before your 7-day trial ends, you will not be charged — no refund needed. After your trial ends and your subscription has started, we do not offer refunds for partially used billing periods. For billing disputes, contact billing@kitero.ai.

6. Fair usage

Each subscription includes 500 AI chat messages per calendar month. This resets on your billing date. Usage is visible in your dashboard. We reserve the right to limit usage if we detect patterns indicating abuse.

7. AI-generated content

Kitero uses large language models to generate responses. You acknowledge that:

You retain ownership of content you submit. AI-generated responses are provided for personal educational use only.

8. Intellectual property

The Kitero name, logo, design, software, and all associated intellectual property are owned by Sakthi Robotics & Automations Private Limited. You may not copy, reproduce, or distribute any part of the Service without our express written consent.

9. Privacy

Please read our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with India's DPDP Act 2023. By using Kitero, you agree to our Privacy Policy.

10. Limitation of liability

To the maximum extent permitted by applicable Indian law, Sakthi Robotics & Automations Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 3 months preceding the claim.

11. Governing law and disputes

These Terms are governed by the laws of India. Disputes shall first be attempted to be resolved informally by contacting legal@kitero.ai. If not resolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu. Users also have rights under the Consumer Protection Act 2019 and the Information Technology Act 2000.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notification at least 14 days before they take effect. Continued use of the Service constitutes acceptance of the updated Terms.

13. Contact us

Sakthi Robotics & Automations Private Limited · Chennai, Tamil Nadu, India